Frequently Asked Questions

Products

What is GSM?
GSM means grams per square metre and indicates fabric weight. For towels, it is one useful clue to plushness and density.

Is higher GSM always better?
No. Higher GSM feels heavier and more plush, while lighter towels can dry faster and pack more easily.

Are all products 100% cotton?
MTP Cotton focuses on 100% cotton essentials. Each product page shows the material and relevant GSM or fabric details clearly.

Orders & Delivery

Shipping is free on orders of ₹999 or more. Orders below ₹999 carry a ₹79 shipping charge. Delivery availability depends on the destination PIN code.

Returns

Unused, unwashed products in original packaging may be eligible for return within seven days, subject to hygiene rules and final policy.